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Refund Policy

Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] 

Exchanges

We may replace items if they are defective or damaged. If you need to exchange your purchase for another of the same item, send us an email at [email protected] to coordinate an exchange.

The Brute Boot is competitively priced to work within your budget and will last for years.

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